solutions
Energy efficiency in Utilities
Discover, analyse, segment and personalise your customer service portfolio. Join the digital revolution through Spacewell Energy by Dexma’s end-to-end energy management platform.
Higher competition, energy transition and new customer expectations are some of the biggest challenges facing Utilities today. Spacewell Energy by Dexma suite is helping utilities to upgrade their customer engagement strategies through its end-to-end digital solution.
With Spacewell Energy – Dexma Detect, you will be able to target customer groups with the most appropriate energy transition recommendations, increasing their satisfaction and boosting their energy efficiency actions, we just need fiscal meter information.
For customers with smart meters, Spacewell Energy – Dexma Analyse will allow you to deliver the most engaging experience with connected insights, feedback mechanisms and data sharing.
Benefits
Generate new business models with an end-to-end AI powered platform
Promote your services: solar PV, batteries, demand response, etc.
Detect customer’s needs and generate segmented AI marketing campaigns
Execute retrofits and engage with your customers by analysing their savings
Monitor your customer’s facilities to get the most out of your energy
Features
Your own custom unified platform
Data lake integration
Insert data from your Data lake or IoT platform using Spacewell Energy - Dexma’s insertion API. Historicals included.
With your own brand
Having a full branded platform is a must to provide a seamless user experience and engagement.
Dedicated project engineer
A dedicated engineer will assist you in each step of your project, performing training and on-boarding.
Automated commissioning from CRM
Creating accounts from CRM facilitates delivering energy services at scale. We can perform custom integrations.
Benchmarking
AI powered algorithms will detect which sites make more sense to proactively offer energy services to, and which don’t.
Accurate recommendations
Promote your services, and then let the AI powered algorithms calculate which customers would benefit from each.
NILM - Virtual disaggregation
By using Non Intrusive Load Monitoring (NILM) algorithms Spacewell Energy by Dexma virtually disaggregates how much energy is being consumed for HVAC, Lighting, Freezers, etc. without hardware. (* for selected sectors & countries)
Automatic anomaly detection
Automatically detect anomalies in your customer’s consumption and engage with them while being proactive and scaling your energy services.
Baselines and savings verification (M&V)
Generate baselines automatically and verify savings in real time according to IPMV protocol.
Alerts
Threshold alerts, no data alert, penalties, just get alerted when something is going wrong.
Automatic reports
Share the project evolution with your customers by creating automatic reports based on your Word or Excel templates.
User roles
Not all users need access to all features, so simply configure which set of features need each one.